What’s a ServiceNow Developer? A complete information
Go on LinkedIn or Certainly, and you’ll discover a number of listings for ServiceNow Developer jobs worldwide. ServiceNow is a burgeoning platform that has exceeded market expectations by posting a complete income of $3.4 billion, up 22% from the identical interval final yr.
That’s the reason there’s a excessive demand for the position of a ServiceNow Developer, who’s a key member of managing the platform. ServiceNow Builders design, develop, and preserve the totally different ServiceNow companies and apps. They’re the point-of-contact between IT groups and stakeholders in organizations that use the ServiceNow platform.
If you’re a software program developer who loves automating issues, ServiceNow development is a promising profession for you in 2026.
This weblog is your go-to information on tips on how to turn into a ServiceNow Developer. It’ll cowl every little thing, from the position of a ServiceNow Developer to the important ServiceNow Developer abilities and profession prospects on this subject.
What’s ServiceNow?
ServiceNow is a cloud-based digital workflow automation platform. There are over a dozen ServiceNow modules, which corporations use to automate numerous enterprise processes, equivalent to:
- ServiceNow ITSM
- ServiceNow ITBM
- ServiceNow HRSD
All of ServiceNow’s merchandise are constructed into the Now Platform. It’s a unified platform to entry ServiceNow choices by a single supply.
What does a ServiceNow Developer do?
A ServiceNow Developer is an expert who builds and customizes numerous options on the ServiceNow platform. The developer is somebody who designs, codes, and troubleshoots challenges in ServiceNow functions and applied sciences.
Concomitantly, that requires a ServiceNow Developer to work with higher administration to collect enterprise objectives and create technical options to attain them.
ServiceNow Developer roles and obligations
A ServiceNow Developer’s work goes past simply coding. Sure, they’re software program builders principally, however they put on many hats. They’re additionally drawback solvers, platform architects, and above all, wonderful communicators.
Here’s what a day within the lifetime of a ServiceNow Developer appears like:
1. Utility improvement
The very first thing that you’ll see on any ServiceNow Developer job description is customized software improvement. Regardless of the intensive community of built-in apps, companies require custom ServiceNow apps to automate their distinctive workflows.
ServiceNow Builders construct or customise apps or parts on the Now Platform utilizing platform-specific instruments and scripting.
2. Course of automation
Though ServiceNow is coming into into different ventures like ServiceNow CRM is predicted to problem the supremacy of Salesforce, workflow automation stays the platform’s forte and the explanation why enterprises choose ServiceNow, up to now. ServiceNow Builders design flows to automate duties, approvals, reminders, and all different repetitive duties that require guide effort.
For instance, a developer can design a workflow in ServiceNow ITSM to routinely learn and route hundreds of help tickets every day. It will save the service staff numerous time that may be spent extra productively elsewhere, together with on their work-life stability.
3. Platform upkeep
ServiceNow releases two main updates every year, specifically the Vancouver and Washington, D.C. updates. These updates could cause current apps and customizations to crash resulting from modifications within the platform. Right here, a ServiceNow Developer typically works in tandem with ServiceNow Admins to make sure every little thing retains working as common.
Directors preserve most of the essential routine capabilities, however it’s the developer who is accountable for the platform’s general well being. A ServiceNow Developer fixes something that breaks and correctly installs upgrades or patches for safe and dependable transformation.
4. Integration improvement
Creating and managing ServiceNow integration with different enterprise software program like PLM, CRM, and ERP is a crucial a part of a ServiceNow Developer’s job. The developer should guarantee that totally different platforms can easily alternate information with ServiceNow, whether or not it’s by built-in options or some middleware software.
5. Coaching and collaboration
“The world works with ServiceNow” is the firm’s slogan. And it’s not actually far-fetched to say, as a result of individuals from all backgrounds use it in several enterprise settings. That’s the reason individuals attain out to ServiceNow consulting companies to automate numerous processes. Due to this fact, a ServiceNow Developer can also be anticipated to coach technical and non-technical customers throughout the group on tips on how to use the platform.
This may contain conducting coaching classes, answering queries, and getting ready documentation so everybody is aware of what goes the place.
Important ServiceNow Developer abilities to have
Abilities pay your payments as a ServiceNow software developer. There are particular abilities that you simply must grasp if you wish to excel in your ServiceNow profession.
The next ServiceNow Developer abilities, each exhausting and comfortable, are important to land a job anyplace on this planet.
1. Onerous abilities
As talked about earlier, that is principally a software program improvement position. That’s the reason these technical abilities will seem in ServiceNow Developer interview questions, anyplace you go.
- A developer should know the ServiceNow platform like the again of their hand. Builders should have the ability to navigate the person interface and know tips on how to use ServiceNow Studio, UI Builder, and different built-in instruments.
- “Fluency” in JavaScript. It’s the main scripting language utilized in ServiceNow.
- Expertise with Glide, which is a set of JavaScript-based APIs. It’s the first strategy to work together with the database and is basic to ServiceNow improvement.
- Experience in utilizing internet applied sciences like HTML, CSS, and XML. ServiceNow is basically a web-based platform that delivers by commonplace internet applied sciences. Familiarity with different internet improvement instruments like .NET and AJAX is a plus.
- Information of ITSM and ITIL processes and finest practices.
- Absolutely proficient in utilizing REST and SOAP APIs to combine ServiceNow with different methods
- A powerful understanding of Agile or Scrum methodologies is essential as a result of most conditions require DevOps-like workflows for ServiceNow.
- ServiceNow depends closely on structured information. Due to this fact, a ServiceNow Developer should know information administration utilizing SQL and MySQL.
2. Gentle abilities
A ServiceNow Developer should even have these non-technical abilities, even when they aren’t explicitly talked about in the job description.
- Communication abilities are a given as a result of ServiceNow builders work intently with enterprise analysts, course of house owners, and finish customers. They have to have the ability to clearly talk technical ideas to non-technical audiences.
- Analytical and problem-solving abilities are a ServiceNow Developer’s trump card. Anytime they get struck in a ServiceNow undertaking, they want to enter Sherlock mode to seek out the basis trigger and troubleshoot points.
- ServiceNow Builders should be wonderful at project and time management. Which means assembly deadlines, avoiding delays, and prioritizing duties primarily based on their significance.
- Distant ServiceNow Developer jobs are fairly widespread. That’s the reason a developer ought to have the power and self-discipline to work independently each time it’s required.
- Employers don’t search for an MBA after they rent ServiceNow Builders, however having a rudimentary understanding of enterprise ideas wouldn’t damage.
The right way to turn into a ServiceNow Developer
Turning into a ServiceNow licensed software developer just isn’t rocket science, however it’s not a stroll within the park both. To turn into a ServiceNow Developer and truly land a job, you’ll must put in effort, time, and the capability to study new issues.
Do you want a level?
We’re not going to beat across the bush. Sure, some employers do require ServiceNow Builders to have a background in pc science or IT levels. These levels equip you with the foundational information that you’ll use so much in your job.
Nonetheless, if going again to school just isn’t an possibility for you, ServiceNow Developer Certification is your ceremony of passage on this subject. You’ll must get licensed anyway, even with a level, however and not using a diploma, the entry boundaries simply turn into increased. To make up to your lack of formal schooling, you’ll must again up your certification with work expertise.
We’ll clarify all of that on this step-by-step roadmap on tips on how to turn into a ServiceNow Developer.
1. Grasp the fundamentals of ServiceNow
Your ServiceNow Developer coaching begins by utterly immersing your self in the platform. Perceive what ServiceNow is used for, its totally different modules, the Now Platform construction, navigation, and any supporting materials that’s related.
We advisable YouTube to study concerning the fundamentals. And if you need extra first-hand information, then the ServiceNow Neighborhood is an wonderful platform to get began.
2. Learn to code
You may need seen that you’ll be doing plenty of programming on this position. Due to this fact, learn to code. It’s now simpler than ever earlier than with AI-powered vibe coding. Enroll in a coding bootcamp, do a free course on-line, or simply mess around with any language. Something to get you hooked.
3. Be part of ServiceNow College
ServiceNow University is the platform’s official studying hub for something ServiceNow-related. We advocate that, earlier than entering into improvement, you attempt to full as many Profession Journey paths.
They train you totally different points of the platform by interactive and brainstorming actions, which lengthen past improvement. Furthermore, it additionally opens different ServiceNow careers in the event you really feel that improvement isn’t for you.
However do do not forget that finishing a Profession Journey path gained’t earn you a certification. You’ll want to review the related course and move an examination for that.
4. Create a ServiceNow Developer account
Go to developer.servicenow.com to create a free ServiceNow developer occasion. Your ServiceNow private developer occasion is your sandbox the place you may follow your improvement abilities utilizing the platform.
It allows you to study, follow, construct, and check functions with out breaking something. Actually, we advocate that you simply attempt to break issues and repair them by yourself.
5. ServiceNow certification
Certifications increase your credibility. You’ll be able to start your ServiceNow certification by logging into ServiceNow College. You’ll discover all the important studying materials and steering on tips on how to turn into a licensed skilled.
The extra certifications you have, the stronger your ServiceNow Developer resume will probably be. ServiceNow Licensed Utility Developer (CAD) is the official credential that you must break into improvement. Nonetheless, ServiceNow Licensed System Administrator (CSA) is a prerequisite to get into extra superior programs like CAD. So, that you must move each CSA and CAD.
These are some further Licensed Implementation Specialist (CIS) programs that’ll make you stand out:
- ServiceNow CIS – IT Service Administration
- ServiceNow CIS – HRSD
- ServiceNow CIS – Discovery
6. Get hands-on expertise
Reality be advised, certification in any subject is only a method of claiming that you’re not a whole noob. You’ll must construct real-world tasks to persuade employers that you may deal with their ServiceNow platform.
And one of the best ways to get hands-on expertise is by constructing impartial tasks, contributing to the developer group, and practising on your ServiceNow private developer occasion.
Look out for internship alternatives and apply for ServiceNow jobs on LinkedIn or Certainly. Even in the event you don’t qualify, apply for any alternative that comes your method.
What’s the ServiceNow Developer certification value and format?
Now, let’s perceive the ServiceNow certification framework, together with how a lot you’ll must pay and tips on how to seem within the examination.
Right here is the associated fee breakdown of certifications:
| Certification | Price (USD) |
| CSA, CAD | $300+coaching prices |
| All CIS | $450+coaching prices |
Coaching is a requirement for all ServiceNow certifications. If you’re working with any ServiceNow associate firm, then you may get ServiceNow coaching at no cost. In any other case, you’ll must pay an further $300 your self plus taxes. So, the typical ServiceNow Developer certification value might be round $300–$700.
And relating to how the exams are performed, here’s a temporary overview:
- All exams are web-proctored or performed onsite at a testing middle.
- There isn’t any official info on the quantity of questions and time, however third-party sources estimate round 60 MCQs that that you must clear up in 90 minutes.
- The passing rating is additionally estimated at 70%.
Common ServiceNow Developer wage within the USA
You’ll in all probability be questioning concerning the ROI of this funding. The common ServiceNow Developer wage in the US begins at round $65,000 in case you have the required certifications however don’t have any prior improvement expertise.
With some background in improvement, you may get a beginning pay of $70,000–$80,000. Glassdoor places the typical annual wage of a ServiceNow Developer between $99K – $151K within the USA.
ServiceNow developer distant jobs can pay kind of, relying in your employer.
Conclusion
ServiceNow is poised to be an enormous title in Silicon Valley. The platform goals to automate business workflows utilizing AI applied sciences. With the sheer variety of ServiceNow modules obtainable, it’s attainable for corporations to run their complete enterprise on the platform.
And a ServiceNow Developer is the helmsman who helps you steer in direction of that change. Astute ServiceNow software builders have talents in platform administration, improvement, and administration to develop options that ship actual enterprise worth utilizing ServiceNow applied sciences.
Xavor provides skilled ServiceNow improvement companies designed that can assist you simplify processes utilizing the ServiceNow platform in any business.
Join with Xavor at present at [email protected] to maneuver your group ahead with options constructed to work the way in which you do.
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