Israeli AI agent startup Wonderful has raised $100 million in a Sequence A spherical led by Index Ventures, with participation from Perception Companions, IVP, Bessemer, and Vine Ventures.

The big spherical, in a market already crowded with AI agent startups, suggests Fantastic has satisfied high tier traders it’s not simply one other GPT wrapper, however an organization constructing the infrastructure and orchestration that might scale if multi-agent programs take off.  

The spherical brings Fantastic’s complete funding to $134 million simply 4 months after the startup got here out of stealth with a seed spherical and a promise to assist enterprises deploy customer-facing AI brokers throughout voice, chat, and e-mail in each market and each language. The startup says it tailors the platform to every promote it serves, fine-tuning for language, cultural norms, and regulatory environments, and even organizes native groups to handle deployment.  

That method has led to speedy progress for the younger startup, which claims its AI brokers are already managing tens of 1000’s of buyer requests each day with an 80% resolve charge. Since launching, Fantastic has expanded to Italy, Switzerland, the Netherlands, Greece, Poland, Romania, the Baltics, the Adriatics and the UAE. 

With its recent funding, Fantastic intends to launch in Germany, Austria, the Nordics and Portugal in 2025, and plans to broaden within the Asia-Pacific area in early 2026. However the firm doesn’t intend to cease with buyer assist brokers.

Since its system plugs deeply into an enterprise buyer’s current software program and may be tailor-made for every market, the startup says it is going to be capable of give brokers the capabilities to carry out new duties with minimal additional effort. It’s at the moment exploring areas like worker coaching, gross sales enablement, regulatory compliance, inner IT assist, and onboarding, the corporate stated. 

“The promise of AI brokers is obvious, however placing that into observe, and critically, into manufacturing, is a big problem,” Bar Winkler, CEO and co-founder of Fantastic, stated in an announcement. “It requires marrying best-in-class expertise along with flawless supply, on the bottom with prospects. That’s been our method with Fantastic, and it’s what has pushed the accelerated adoption we’ve seen throughout markets in the previous couple of months.” 

Buyer-facing AI brokers are rising as the primary actual beachhead for the expertise, and traders have been probably attracted by Fantastic’s focus right here. These use instances assist enterprises lower prices by augmenting or changing human assist workers, and they combine readily into current name centre infrastructure. Crucially, additionally they carry much less risk than having an AI make inner selections autonomously — a use case that almost all enterprises aren’t able to undertake at scale but.  

Index Ventures accomplice Hannah Seal pointed to Fantastic’s potential to “[move] from idea to world scale in lower than a yr” as a supply of confidence for traders. The corporate’s true edge, she stated, is its potential to deploy brokers for world enterprises that perform throughout each market and language. 

Jeff Horing, co-founder and managing director at Perception Companions, stated the adoption Fantastic is seeing throughout industries exhibits “simply how helpful culturally fluent brokers may be.”